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Veterans Administration
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 Veterans Administration 
 

 

Dr. Dennis R. Royal

drroyal1.1@netzero.net

Phone: (910) 860-3050

About Dr. Dennis Royal

Dr. Royal, who is a retired Major, has served in the United States Army, Army National Guard and Army Reserves for over 22 years. MAJ Royal's illustrious career has included deployments in support of Operation Desert Storm, Operation Joint Guard in Bosnia and Operation Iraqi Freedom in Iraq and Kuwait. As a native of neighboring Sampson County, his ties with this community has energized a desire to serve such a diverse population as found here in Cumberland and surrounding counties. Dr. Royal is a graduate of Life University, Doctor of Chiropractic program in June of 2001.Dr. Royal also has his Bachelor of Arts Degree from North Carolina A & T State University in Psychology. His honors include National Dean's List, Golden Key National Honor Society and Psi-Chi National Honor Society.
 

VA Claims

The Regional Administrator for NC for VA claims is Health Net Federal Services (www.nfs.com).

 

Their phone number is 800-979-9620

 

Veterans Administration Guidelines

Click here for VA guidelines

 

Veterans Choice- Episode of Care Extended to One Year

Click here for the announcement from Health Net Federal Services.


Information on Treating Veterans 

Many of our members reported difficulty navigating the issues of treating veterans and getting paid.  For a summary of the information gained from NCCA research, CLICK HERE.  If you find errors or have additional information that would be helpful to our members, please provide it for future updates on this information.

 

VA Patients Require Medicare Codes

Some time in 2014, a regional administrator took over the Veterans Administration of claims for services rendered off-site from the actual VA facilities. 


The VA is administering this program under Medicare guidelines. You must file the claim as if it were a Medicare claim and you will only be reimbursed for services as if it were a Medicare patient.  This means you must use Medicare codes and modifiers.
The NCCA has received several complaints about VA claims that originated with a referral from the VA but are not being paid. The source of the problem is that the VA makes the referral with no information about what will be reimbursed.  Reimbursement is coming from another entity after treatment has already been rendered.
The NCCA is recommending that you try to get resolution of your claims by contacting either the VA or Health Net Federal Services.  If you cannot receive satisfaction, then we recommend you contact your congressman or one of our two senators and register a complaint.  The NCCA has not been able to affect change in this system however, some claims have been paid after we contacted a congressman or senator.
Contact Us

NCCA State Office
8412 Falls of Neuse Road,
Suite 106
Raleigh, NC 27615

919-832-0611
E-mail

 

 



The North Carolina Chiropractic Association (NCCA), based in Raleigh, NC. is the only professional association in the state of North Carolina representing doctors of chiropractic. NCCA provides a unified voice for all its members and is dedicated to promoting chiropractic through public awareness, quality post-graduate education, legislative efforts and securing equality in the health care arena. These collective efforts assure continued growth of the profession, ultimately improving the overall well-being of North Carolina citizens through chiropractic.

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